صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني• Develop and maintain technical learning paths for the incident management teams in different Data, voice and cloud tracks
• Identify knowledge gaps within the operations area , analyze training needs and set up a training plan
• Conduct performance quality review of all team members to ensure operation standards and KPIs are met.
• Provide technical coaching for existing incident management team members on regular basis with providing monthly quality reports on the performance on individual level
• Provide Mentoring and Coaching of new comers to ensure a smooth transition from learning environment to daily production environment
• Verifies up-to-date information, process improvement, and Customer support effectively.
دوام كامل