Overview:
As a Tele Counselor you will play a crucial role in providing counseling services to individuals in need. You will be responsible for offering support guidance and empathy to clients over the phone or through virtual platforms helping them address their emotional psychological or social challenges.
Key Responsibilities:
- Conducting telephonic or virtual counseling sessions with individuals
- Providing empathetic support and guidance to clients
- Assessing clients mental health and emotional wellbeing
- Developing personalized counseling plans and strategies
- Offering crisis intervention and risk assessment
- Collaborating with other health professionals for holistic client care
- Maintaining accurate and confidential client records
- Adhering to ethical and legal standards in counseling practices
Required Qualifications:
- Bachelors degree in psychology counseling social work or related field
- Proven experience in counseling or mental health care
- Proficiency in telecounseling and virtual communication platforms
- Strong understanding of mental health disorders and treatment methods
- Excellent communication and active listening skills
- Empathy and sensitivity towards clients needs
- Ability to manage time effectively and prioritize tasks
- Strong problemsolving and decisionmaking abilities
communication,empathy,time management