Credit Control Officer - Dar-es-Salaam

About Us:

We are a leading global fleet management company with oversubscribers across 23 countries. Currently we are seeking a Credit Control operator to join our dynamic and growing team. Our work environment is collaborative and vibrant and offers team members the autonomy to contribute innovative ideas that enhance our business operations.

Job Brief:

The Credit Control Officer will play a pivotal role in optimizing credit control processes by ensuring efficient debt collections and followups. This position involves proactive management of billing processes rigorous risk oversight and the delivery of accurate and timely reports as required.

Responsibilities:

• Coordinate and manage daily collection tasks promptly.
  
• Implement collection policies and procedures to prevent growth of baddebt.
  
• Achieve payment collection goals and targets.
  
• Ensure all current billing is done within 24 hours.
  
• Ensure all customer disputes are solved through immediate reconciliation.
  
• Ensure clear adherence to billing instructions collaborating with bookings to enforce payonfitment instructions
  
• Collaborate with internal teams including sales customer care and finance to ensure accurate billing and resolve payment disputes
  
• Continuously evaluate and enhance the collections process for effectiveness and efficiency
  
• Set up payment plans
  

Requirements

• 3 years of experience in Credit Risk Management Debt Collection or Credit Control Management
  
• BSc in Banking and Finance Economics or a related field
  
• Proficiency in creating and processing financial spreadsheets
  
• Strong analytical skills
  
• Good organizational and time management skills
  
• Customer service skills
  
• Eloquent and well spoken
  
• Goaldriven with a positive attitude and attention to detail
  
• High standards of integrity