Assistant Store Manager

Ensure all responsibilities of a Shop Manager during his absence and jointly control and direct store management in presence of Shop Manager Ensure customer service / sales takes priority over tasks Exhibit and promote high standards of internal customer care Optimise sales in line with company budgets ensuring right product at right time Ensure all sales opportunities are maximised through effective use of all promotional / marketing opportunities Ensure effective merchandising layout implemented in relation to sales targets and store objectives, utilising merchandising standards as set out in section 3 Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store Monitor handling of customer complaints in line with Company policy and seek regular feedback Manage operating costs within budgetary guidelines To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees