Block Manager

Property Manager Role StratfordUponAvon

Opportunity: Seeking a Property Manager eager to advance their career in Block Management. This role involves managing a portfolio of residential properties across the Warwickshire and Worcestershire areas playing a crucial part in our team.

Responsibilities:

• Oversee the maintenance of buildings and communal areas.
• Coordinate with contractors for maintenance and major works.
• Manage onsite staff including cleaners and maintenance personnel.
• Ensure compliance with health and safety regulations.
• Produce and manage service charge budgets.
• Approve works and supplier invoices promptly.
• Respond quickly to information requests from internal and external stakeholders.
• Maintain and execute a site inspection schedule including necessary visits.
• Organize and document client meetings and RMC AGMs which may occur in the evenings.
• Ensure all properties are wellmaintained and monitored.
• Handle Section 20 consultations.
• Regularly review insurance coverage to ensure adequate protection.
• Collaborate with other departments for timely preparation approval and distribution of service charge accounts adhering to statutory obligations.

Skills:

• Familiarity with ARMA practice standards and RICS Service Charge Management Code.
• Proficient in Section 20/major work consultation processes.
• Excellent communication skills for superior customer service.
• Ability to prioritize tasks and manage workload efficiently.
• Customerfocused with strong organizational skills.
• Proficiency in Microsoft Office especially Word and Excel.
• Capable of managing leasehold sales enquiries and associated tasks.

Experience:

• Proven experience in Block Management.
• Background in working within a team setting.
• Strong administrative skills in a demanding environment.
• Basic knowledge of service charge accounts.