Company Overview:
Telamon HR Solutions is a leading staffing and recruiting company in India. We specialize in providing innovative recruitment solutions to our clients helping them build highperforming teams and achieve their business goals. With a focus on customer satisfaction and quality service we have established ourselves as a trusted partner in the industry.
Role and Responsibilities:
As a Key Account Manager you will play a crucial role in our recruitment tech company. Your responsibilities will include:
- Building and managing teams to ensure exceptional customer support and satisfaction.
- Defining strategies and implementing new processes to enhance the platform and improve customer experience.
- Providing impeccable customer service addressing product gaps and gathering feedback.
- Designing and developing an ideal service model for our clients.
- Hiring and scaling a global team of talented individuals and leaders.
Candidate Qualifications:
To be successful in this role you should have:
- Proven experience in account management and delivering worldclass service.
- Excellent communication and interpersonal skills.
- Strong problemsolving abilities and a customercentric mindset.
- Demonstrated ability to build and lead highperforming teams.
Required Skills:
In order to excel in this role you should possess the following skills:
- Account management
- Customer service
- Team building
- Strategic thinking
- Leadership
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