Change Management

About US : Since 2008 EITACIES has been a beacon of innovation crafting tailored tech solutions. From humble beginnings weve grown globally nurturing client relationships and adapting to digital shifts. Today were a tech powerhouse delivering customized excellence from startups to Fortune 500 State & Federal clients.

Overview of Role (Direct Client):

Provides subject matter expertise for the change management necessitated by organizational transformation initiative:

• Coordinates with Customer and the CTO Transformation Program Manager and Product Owners to evaluate and prioritize change management support.

• Develops and delivers a change management plan that is aligned to the overall CTO Transformation Program Communication Plan.

• Works with the technical writer and other stakeholders to quantify the changes and other aspects of the various work streams within the Transformation Program that impact Customer CTO staff Customers enterprise functions Customer agency service delivery and other stakeholders.

• Creates clear concise and comprehensive guidance documents based on a change management framework such as Proscis ADKAR methodology.

Job Responsibilities

Work Experience:

Required

• 8 years of experience with designing and executing organizational change management plans.

• Senior expertise applying a formal change management process and ability to recognize the change stage and offer suggestions in advance for moving through each stage such as:

• Senior expertise in recommending and selecting the delivery method presentation formats and timing for communications based on the nature of the nature of the change and stage of implementation.

• 3 years of experience as a communications specialist or technical writer

Preferred

• 5 years of experience utilizing the Prosci ADKAR Change Management Process

• 3 years of experience in an IT environment and familiarity with the application of commonly accepted concepts and practices specific to Information Technology Service Management (ITSM) and SDLC management to include but not limited to ITIL and DevOps methodologies.

• Experience with organizing and maintaining a WIKI.

• Experience with video creation

• Prior state or government experience

Functional/Technical Knowledge & Skills

• Expertise in the application of an Organizational Change Management Methodology

• Expertise in the application of style guidelines and practices including accessibility

• Expert knowledge of common business applications such as Google suite of applications Microsoft Office Visio or Draw IO and Adobe Acrobat

• Working knowledge of concepts and artifacts that facilitate the development of process documentation and achieve organizational change management objectives.

• Strong research skills using the Internet and other tools.

• Strong verbal communication skills and the ability to collaborate with others

• WIKI development including organization and content management.

Regards

Eitacies Inc