Guest Service Manager

What are we looking for?

A Service Support Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 5 to 7 years of Housekeeping department experience in both Cleaning and Service, well versed in every duty.
• Good knowledge of all housekeeping areas, i.e. guest floors, P.A operation basics.
• Awareness and sensitivity to the concept of luxury and quality.
• Confident, responsive and genuine with customers.
• Proactive and go above and beyond the regular duties.
• Communicate effectively and clearly.