Senior IT Program Manager

Job Description

The IT Program Manager will work with several parts of the IT Service Delivery team and will be responsible for managing all tasks associated with the rollout of the interactive panels. He/she will report to the Director of the PMO but work in close collaboration with all the Director of Service Delivery and their teams to complete the assignments.

Scope of Work:

• Define a clear strategy of device distribution based on assessment of the classroom/school
• Assist in the development of an effective device management plan
• Develop process flows for project distribution activities.
• Lead the documentation of processes and procedures documents associated with the project.
• Assist in developing a communication strategy to notify school administrators of the project and the dates associate with their schools distribution

Skills and Qualifications:

8 years work experience leading programs. Processfocused experience.

PMP Certification (preferred)

Tableau experience (preferred)

Strong knowledge and prior work experience in information technology

Strong customer service skills

Must have clean criminal record with the ability to pass fingerprint background check

Must be authorized to work in the Unites States.

Personal Attributes:

Creativity and strong attention to detail

Ability to work independently and responsibly

Ability to work effectively on tight deadlines as necessary

Ability to assess and manage risks to develop mitigation strategies

Oral and written communication skills

Exceptional customer service skills including the ability to interact professionally with a diverse group of customers

Positive productive team player

Desire to learn new skills and improve

Education/Training:

Minimum of Bachelors degree (preferred)

Work:

This work will be completed onsite at the any of the Atlanta Public Schools sites or building in the metro Atlanta area including the Center for Learning and Leadership. However this resource will follow the working schedule as noted by the district based on COVID protocol. The Program Manager would need to work M T W TH and F (typically 8am 5pm).

Thanks

Eitacies Inc