ENGAGEMENT PROGRAM TRAINING LEAD

WorkShop is now looking for a content training lead for our engagement program team. We are looking for someone with a passion for retail people and digital training with experience in initiating and running both digital and in physical trainings and events.

Our engagement program is a fully integrated solution focusing on training and engaging front line staff while simultaneously driving brand love. Its not just a marketing strategy but a highlevel business approach boosting loyalty cutting costs enhancing authenticity and fueling business growth. We drive retention and continuous engagement throughout the year through training material fun challenges and rewards.

You will work together with the rest of our advocacy team focusing on training content for our clients. The successful candidate will be responsible for understanding product benefits and developing training modules on our digital platforms. You will manage content development for the platforms we operate within and brief our creative teams on needs accordingly. The job includes SCORM training material as well and the candidate preferably have experience from working with tools operating for SCORM. If you love creating trainings and love to read up on product details for both sport and consumer electronics we invite you to apply.

Key role responsibilities:

• Training Program Development: Collaborate with crossfunctional teams to write develop and deliver comprehensive training content for retail teams across all our programs
• Research on product and category knowledge to ensure authentic content material for front line staff
• Stay up to date on learning and development trends and research
• LMS Platform Management: Understand the different technical platforms and possibilities to enhance learning in our program
• Cooperate with the broader team to identify creative needs and insights driving educational performance
• Curiosity and insights

Desirable knowledge and experiences:

• Strong interest in technology and/or Sports
• Proven experience as a training manager in a retail environment
• Strong experience with Learning Management Systems (LMS) platforms including the creation of training materials implementation and management
• Experience planning and executing live events workshops and seminars for large groups
• Strong understanding of retail operations best practices and industry trends
• Analytical mindset with proficiency in data analysis tools
• Excellent written and verbal communication skills
• Ability to work collaboratively in a crossfunctional team environment

WorkShop offers youan exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us

Placement: Stockholm HQNextGenRetailHub(Hybrid)

Start: As soon as possible or according to agreement

Working hours: Full time

Selection and interview process is ongoing; therefore please apply as soon as possible. We dont accept applications by mail apply therefore via add.

Last application day is.

We are WorkShop: the Consumer Experience Agency a leading retail agency in the Nordics dedicated to creating and delivering innovative customer experience for the worlds biggest brands. We do that by offering a complete portfolio of services including data & insights concept field marketing and much more so that we can be a partner to our clients in every step. Join one of our teams around the globe and explore your potential through unique projects popups store concepts or our brand ambassador programs!

Learn more about our company at WorkShop and follow us onFacebookLinkedInandInstagram!