Salesforce Engineer Five9

Form of ID (Green Card/DL) is REQUIRED for submissions (This needs to be taken in their hand, no photocopies will be accepted)

Salesforce Engineer (Five9)

Client: CVS Health

Visa Status: USC, H4-EAD, or GC
Location: Remote

Contract Length: Long Term Contract
Years Experience: 5+ Years of Experience

Pay Rate
Up to 66 an Hour on C2C

An ideal candidate would also have the following skills:

* Must-Have 1: Minimum of 5 years of contact center experience with a minimum of two years in a CCaaS OR technology-related role
* Must-Have 2: Hands-on experience with Five9 CCaaS solution implementation. Experience with Cisco is preferred but not required
* Must-Have 3: Integration experience with Salesforce Service Cloud
* Must-Have 4: Diagnose, resolve, and follow-up on incidents, problems and alarms regarding phone system, voice network systems and call center applications
* Must-Have 5: Identifies engagement-related problem areas and solves the issues in a proactive manner

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