General Support Specialist

Job Description:



Key Role & Responsibilities:

• Contacting clients by telephone to negotiate terms of an agreement and using persuasion skills to conclude the sale
• Working positively to achieve tight sales targets
• Making accurate, rapid cost calculations
• Keeping log records of transactions
• Attend meeting for new sales & repeat orders in Mumbai & out of Mumbai (all over India)
• Maintaining and developing a client base to generate new business
• Visiting clients regularly once a working relationship has been established.
• BDM will be Sr. to BDE and will monitor sales targets, activities, queries of the team reporting to him/her.
• Attend to client queries & co-ordinate with studio team & facilitate work completion as per timeframes
• Set standards & policies in work process
• Select best performing BDE – Monthly & reward him for his performance
• Motivating all Jr. team members & taking their daily, weekly training sessions with mock- calling, also visiting with the Jr. BDE for meetings during their probation period to boost up their confidence
• Attending to customer queires, complaints etc.
• Will review performance of consolidated sales activity of H.O. franchisee's & group
• Will study competition products & services & accordingly at repeated intervals bring innovation in product positioning & branding
• Key Account Manager (single point of contact) to the client
• Introduce new offers, schemes, packages, packs from time to time
• Will report to AVP - Sales
  
  Requirements:
  
  
• MBA in Sales and Marketing
• Strong applications experience (Advance Excel CRM etc.)
• Ability to manage & lead teams. Candidates must be comfortable working in a fast paced
• constantly evolving
• team environment Must have superior analytical skills