Northwestern Tailgate Manager

• Oversee the setup, execution, and breakdown of tailgate events, ensuring smooth operations and timely delivery of services.
  
• Manage a team of event staff and vendors, including caterers.
  
• Maintain a comprehensive inventory of tailgating equipment, ensuring proper storage, maintenance, and transportation.
  
• Serve as the primary point of contact for clients throughout the tailgate event.
  
• Address client inquiries, concerns, and special requests promptly and professionally.
  
• Foster strong client relationships to promote repeat business and referrals.
  
• Ensure a welcoming and engaging atmosphere for tailgate event attendees, providing exceptional customer service.
  

Shift:

• 8-12 hour shift
  

• Day shift
  

Date range:

• September 9th, September 23rd, September 30th, October 7th, October 28th, November 4th, November 18th.
  

Work setting:

• In person event site in Evanston, IL. Departure is from South Bend, IN.
  

Ability to commute/relocate:

• 538 W Colfax Ave, South Bend, IN 46601
  

Who We Are:

We are committed to our core values, which every employee must share and demonstrate:

We are Authentic

• Our experiences are authentic, not generic
  
• Our people are genuine & honest
  

We are Customer Focused

• We put the customer experience above other considerations
  
• We put ourselves in our customer s shoes when making decisions
  

We Go The Extra Mile

• We don t settle for good enough, we pay attention to detail, we under promise & over-deliver
  
• We don t say no or we can t , we say yes or let me see what we can do for you
  

We are Fun and Enthusiastic

• Our workplace, employees, and vendors are fun places and people to be around
  
• We believe that you can work hard without it being painful; we attack challenges as opportunities to be collectively overcome and celebrated
  

We are Kind and Caring

• We genuinely care about our customers and their experiences
  
• We care about our employees, vendors, and partners and want them to be happy
  

We are Unstoppable

• We never give up
  
• Our approach to problem-solving is How do we get this done? , not Can this be done?