Regional HR Services Lead

Responsibilities:

• A "Regional HR Services Lead" is a kind of "swiss army knife" for various topics in HR services, being the focal point in ensuring efficient and effective delivery through an eco-system of providers
• Building a win win relationship between internal stakeholders and external service providers
• Driving change initiatives in area of responsibility, often across several/all HR functions and involving (senior) business leaders
• Building and strengthening process know-how in order to future proof the organisation
• Support of other HR IT / Business Process initiatives, e.g. contributing regional or topic expertise and aspects, playing a key role in the roll-out in assigned countries
• Work closely and service management of the business process outsourcing service provider, ensuring quality operations, whilst taking the lead on deficiency resolution
• A major contributor in our global HR transformation project, whilst ensuring continuing of existing operations