Technical Support Specialist with German - Internship

Innovate to solve the world's most important challenges

The internship program is addressed to people searching for new career opportunities. If you are almost on the finish of your language studies, and you are considering a career path in which you will be able to use your language skills and at the same time obtain other qualifications, this is the offer for you. We will be thrilled to introduce you to the world of Building Technologies Technical Support.

Your internship will not be about making coffee (unless you want it for yourself), or operating xerox. It will start with an intensive training, that will allow you to gain technical and product knowledge to be able to provide service for customers hand in hand with our team.

Tasks

• Acquire basic electric and electronic skills
• Learn as much as possible about our product portfolio
• Manage entry level customer related issues
• Record all customer interactions into a CRM
• Actively participate in departmental activities and initiatives including self help

Requirements

Requirements:

• Business fluent in written and spoken German and communicative English
• Willingness to learn and obtain new competences
• Basic level of MS office skills (Excel, Word, Outlook, PowerPoint)
• Last course/semester - offer for people with student status only

What we offer:

• Opportunity to pursue a non-obvious path of development
• Contact with German and English language on daily basis
• Opportunity to gain experience in using CRM tools
• Build experience in business environment

Benefits

• Hybrid working model to support your work-life balance (3 days in the office, 2 days remotely)
• Comprehensive induction, ongoing training and development to set you up for success
• International career opportunities to help you grow your career with us
• State of the art office with parking, chillout areas, bicycle stands, showers and probably the best coffee in town to make sure work is as comfortable as it can get
• Company subsidised medical care, life insurance and assistance helpline to make sure professional help is just a phone call away
• Multi-sports card, fruits in the office, internal sports activities so you can stay healthy
• Immigration support for you so you don t have to navigate burocracy on your own
• Global employee networks to help you connect and grow
• Bi-annual performance reviews so you always know how you re doing
• In-house and external learning platforms to give you opportunities to develop
• Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences
• High-end IT equipment to help perform your job without issues

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this is your dream role, then we'd love to hear from you! :)