Customer Care for Finnish Talents - Remote

Think Global - Expect Amazing! TalentWorldGroup is a Revolutionary Multilingual Contact Center. We are a truly people's company and we are on a mission to reinvent professionalHome-Based Workingand build theWorkplace of the Future!

At this time, we are eagerly looking for Finnish Customer Care Talents to first join our Talent Pool and International community still this year and to start a new, long-term inbound customer care, 100% remote project in January with us, on our new project in the EV charging industry! In case you are interested in electrical or plug-in hybrid cars and EV charging, this inbound, long -term project is for you!

We are looking for you in case you have:

• Min. 2 years of Inbound Contact Center experience ticket handling, chat handing, and call handling.
  
• Strong user level of Computing Skills.
  
• You strive for excellence and find your happiness in helping others.
  
• You have excellent written and oral skills in Finnish and a proficient level of English.
  
• College or University Degree is an advantage.
  
• It is also an advantage if you already have experience in EV-charging.

Internet:

• Broadband internet connection
  
• Ethernet based LAN connection
  

Hardware Requirements:

• Processor: 1.8Ghz upwards (64bit preferable)
  
• RAM: 4 GB RAM upwards
  
• Available Storage: 10Gb minimum
  
• Preferred Resolution: 1920x1080
  

Wired, USB Headset

Operating System

• Microsoft Windows: 10 upwards or
  
• Mac OSX: 11 upwards
  

Home-based working

• Freelance contract
  
• Project based opportunities
  
• Flexible schedule
  
• Long term cooperation agreement
  
• Career development
  
• Gamification program (make more money, get holiday paid hours)