Internal Sales Representative - Automotive Accessories | Cape Town

The Salesperson is the voice and face of our client in all things to do with sales and will ensure the following:

• All customers are handled as per the relevant Standard Operational Procedure
  
• All e-mail contact with customers is handled timeously, accurately, professionally as per the relevant Standard Operational Procedure
  
• All sales orders are confirmed and processed as per relevant Standard Operational Procedure and benchmarks
  
• Attending and contributing where relevant to the sales meeting
  
• Ensuring quality Standard Operating Procedures as per our Quality Management System: ISO 9001 are followed.
  

• Handle all incoming calls with professionalism.
  
• Provide quotes to customer queries.
  
• If direct sales order, determine if stock is available and follow the process as SOP 013 and raise the required sales processing documents i.e., invoice, quote or pro forma.
  
• Confirm customer requirements as per SOP 013.
  
• Issue all relevant sales processing documents as required refer SOP 002 and 013.
  
• Ensure sales order is dispatched.
  
• Assist team in setting of objectives and solving sales problems
  
• Achieve 100% accuracy on sales processing
  
• Request feedback on performances continually.
  
• Abide to agreed housekeeping and safety procedures within the company.
  
• Follow safety standards within the workplace
  
• Organize your own work area so that good manufacturing practices are adhered to.
  
  

Requirements

• National Senior Certificate
  
• Computer literate (preferably excel)
  
• 2 years minimum experience in a similar role.
  
• Experience within the automotive industry is preferential.
  
• Negotiation Skills
  
• Strong analytical, organizational and decision-making skills.
  
• Results driven
  
• Knowledge of marketing analysis, practices, strategies, planning.
  
• Ability to work well under pressure and maintain a positive, enthusiastic attitude.
  

Benefits

• Salary between R15k - R20k
  
• Commission based on sales targets reached