صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيResponsibilities:
• Handle, diagnose and route in real-time incoming trouble tickets.
• Support and Resolve all incidents in the scope of the team.
• Responsible for 2nd level technical support and escalation managers.
• Responsible to support the end-user community by any means (Ticketing System, Plazza)
• Accountable and Responsible for the Expedite Process within IT department.
• Follow-up all expedited incidents and making sure that end-users are well updated.
• On-Call for any high priority or escalated incidents to track it and resolve it.
دوام كامل