وظائف في Business Support Specialist في القاهرة

الأدوار والمسؤوليات نحن نبحث عن أخصائي دعم أعمال أول مدفوع ومنظم للغاية لدعم عمليات قطاع الممتلكات والتأمين. هذا الدور محوري في تبسيط العملية، وتحسين الاتصال، والمساهمة في المبادرات الاستراتيجية. مسؤوليات وواجبات الوظيفة: الدعم التنفيذي: -إدارة تقويم كبير مسؤولي الممتلكات والتأم المزيد...

Control E-SOC Budget, from DB planning cycle to monthly receiving decisions to meet FY technology targets, and management directions, to meet budget phasing plan. Tracking and reporting expenditure versus outlook plans, to Head of E-SOC, for all relevant Cost Centers, with monthly المزيد...

توفير التوجيه والدعم لمستخدمي التطبيق لضمان الحفاظ على الخدمة على أعلى مستوى ممكن مع أقصى مستويات الإنتاجية والكفاءة التي يمكن تحقيقها. تقديم الدعم لتكوين التطبيق وترقياته، وتحليل المشكلات وحل مشكلات التطبيق، بالاشتراك مع المستخدمين. تصعيد تحليل مشكلة التطبيق المعقدة والحل المقترح ل المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo المزيد...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me المزيد...

الأدوار والمسؤوليات توفير التدريب لقنوات المبيعات وموظفي المبيعات والموظفين الجدد لتعزيز الوعي بالمنتج ودفع المبيعات دعم فريق المبيعات من منظور فني، والتأكد من حصولهم على المعرفة اللازمة للترويج لمنتجاتنا بشكل فعال معالجة الشكاوى الفنية للعملاء، والعمل بشكل وثيق مع فريق خدمة العملاء المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

Job DescriptionCandidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions will come through chats and phone calls.  The ticket needs will vary depending on the request; they typically includ المزيد...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un المزيد...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload المزيد...