Network Support Engineer - L2

Position: L2 Network Engineer

Location: Lake Charles, LA

Job description

• Hands on troubleshooting experience in Enterprise LAN, WAN and WLAN environment.
• Strong technical subject matter expert on cisco and Arista network platform with Cloud Vision.
• Knowledge of software defined network (ACI, SDDC)
• Knowledge of SDWAN/SDA
• Knowledge of Azure cloud express route
• Knowledge of server Load balancer (F5/ Citrix /cisco)
• Knowledge of MPLS, DMVPN and QOS .
• Knowledge of DHCP, DNS & IPAM.
• Strong knowledge on IPsec, VPNs, GRE , NAT/PAT over various platform
• Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP & ISIS).
• Technical expertise with Switching (VLAN, Trunking , Dot1.X, Various flavors of STP, HSRP,VRRP, VTP).
• Remote management and monitoring of Network operations
• 24x7 NOC support to large global client that have distributed DC, LAN, WAN & WLAN setup.
• Level 3 and Level 4 support for incident /change management ticket resolution.
• Creation of MOP /SOP and planning change management process.
• Performance tuning of network devices and creation of SOP.
• Planning and perform upgrade of network devices
• Work with HW/SF vendors to resolve problems
• Act as an SME SPOC for certain network products provide technical inputs for weekly/monthly customer service review report.
• Help team to Create RCA whether you have been involved directly or indirectly.