Jira Administrator

Responsibilities for JIRA administrator

• Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
• Provide application support for JIRA and Confluence to IT and the rest of the business
• Monitor JIRA databases and copy data from PROD to TEST instance, when requested
• Work with JIRA to enable custom workflows, screens, fields, and dashboards
• Train end users on JIRA features during project deployments and with ongoing support
• Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements
• Analyze current JIRA configurations and migrate to new instances
• Understanding of JIRA APIs and webhooks
• Able to provide/ configure JIRA for manual processes
• Codes, tests, and debugs new software/applications or makes enhancements to existing software/applications and provides solutions using JIRA
• Create, copy, and administer JIRA projects

Qualifications for JIRA administrator

• Bachelor's Degree in Engineering, CS, MIS, or commensurate work experience in a related field
• Linux, DB administration, JVM tuning
• Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes
• Support, compile and troubleshoot Atlassian tools
• Work with stakeholders on customizing the JIRA workflow
• Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base