Product Abuse Researcher

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If youre interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with.

Job Description:

eBay is looking for an experienced Product Abuse researcher who will work to research and track the tactics, techniques, and procedures of Cyber-criminals on the eBay Marketplace to target and abuse eBays platform, services and Customers.
In this role you will research and investigate abuse in the Products and Flows used by eBays customers every day and develop expertise at the intersection of Off Platform originated Cybercrime and On Platform abuse.
To be successful in this role you will be a subject matter expert in Cybercrime. You will be able to build and maintain knowledge of relevant adversary and Product Abuse behaviour, disseminating timely and actionable information and data on the Abuse Case and able to communicate research and analysis findings to Product Managers, Engineering teams and Executives.
Additionally, they must have a proven ability to build relationships and influence across the organisation at all levels, as well as superior communication and presentation abilities.
Giving back to the community by supporting our customers, sellers and partners through outreach is strongly supported and central to our ethos. Expect to author white-papers, speak at conferences and meet with our community.

Key responsibilities and Requirements:
Identify Product Abuse trends by performing research and investigations using various data sources, the eBay Platform, Products and data flows.
Understand the Product Abuse trends on eBay and uncover critical signals of Product Abuse
Design instrumentation and telemetry monitors for signals of Product Abuse
Interact and collaborate cross-functionally with Product and Engineering and Risk teams to help remediate/mitigate abuse and improve existing detection processes of abuse
Drive anti-abuse research to inform and recommend Product and Engineering teams on strategies to ensure a safe product launch.
Contribute to the development of new products by exploring solutions to build Trust and Safety into the product design
Hands-on experience and skill with Python
Strong skills in data structures, relational and NOSQL and use of Jupyter notebooks
Builds strong relationships internally and externally; an active listener and clear communicator; seeks win-win outcomes

Basic Qualifications:
5 Years experience in Security, Abuse or Fraud research preferred
Experience with fraud and abuse in online platforms.
Bachelor's degree in Computer Science or a similar technical field of study.
Experience as a technical influencer with Product and Engineering teams
Excellent analytical problem solving and troubleshooting skills.


Benefits are an essential part of your total compensation for the work you do every day. Whether youre single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isnt just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBays Diversity & Inclusion click here: (link removed)

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us (e-mail removed) We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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