Sales Account Manager

Reporting to the Director Sales South, this position will be responsible for selling our client's machines and robots to existing and new customers in assigned territory. Pursues and contacts customers through direct customer contact via onsite meetings, phone, and email communication, and follows up on customer inquiries. Presents our client's machine and robot specifications, pricing, and details to meet customer requirements and advances the sales process by addressing customer and competitive obstacles in order to win orders. Maintains customer contact and provides support information and additional details to differentiate our client's products from competitors, and to emphasis non-price advantages of our client's machines and robots.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct Customer Sales
Meets and communicates with customers to generate machine and robot quotes, quote revisions, and orders

Quote and Order Administration
Generates quotes and processing orders
Communicates with EMU and EA Departments for quote specifications and options, and generates revisions based on customer feedback
Enters and manages order administration from entry through delivery and start-up

Customer Service Management
Receives complaints and advisements about delays and problems with existing customers and new customers; determines resolutions of problems and communicates with internal departments (EMU and EA) and customers to ensure a timely solution

Performs other duties or special projects as required or as assigned by a supervisor

QUALIFICATION REQUIREMENTS

Education:

Bachelor's Degree required

Experience:

Minimum of six (6) years' experience with injection molding machines and automation via technical exposure (maintenance, processing, design) and prior equipment sales experience

Licenses/Certifications:

Plastics processing training preferred

Knowledge, Skills, and Abilities:

Highly proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) Excellent communication and interpersonal skills

Ability to work independently and exercise judgment

OTHER REQUIREMENTS

Travel:

Must be willing to travel as needed in assigned region and to sales meetings and trade shows
Must possess a valid passport
Ability to occasionally travel internationally to headquarters in Europe