Food & Beverage Assistant

Steward/ Trainee Steward Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of the guests should be brought to the attention of the Management
Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Club when necessitated by circumstances and as mandated by the General Manager.
This would be over and above regular stipulated responsibilities and duties
People Management: Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.