IEHP VA Remediation Manager

Looking for VA remediation candidates with minimum of total 4+ years of experience in conducting vulnerability assessment and remediation against windows as part of a team. Should be able to serve as a trusted advisor in helping customers with relevant decisions based on the findings of the reports and dashboards.

Technical Skills:

• Must have 4+ years of experience in VA remediation
• ITIL Foundation Certified is desirable.
• At least 4 years of experience in an IT role, ideally within a professional services environment
• Experience working with MS Servers and Vulnerability management.
• Should be able to remediate the findings which come up in scanning using scanning tools
• Coordinate with apps team further to mitigate as well as closure on the same
• Self-starter personality and excellent verbal and written communication skills (English) and experience in working in multi-cultural environment.
• Customer centric approach, and comfortable picking up the phone to talk with end users.
• Worked in Windows servers trouble shooting and vulnerability management.
• Experience working in ITSM tool like ServiceNow, BMC Remedy
• Should be flexible to work in US time zone on site in customer location
• Persistence to ensure deliverables are completed successfully
• An ability to clearly communicate to both business and IT audiences
• Windows 2012 through 2019 Security Knowledge/ Experience
• Windows 7,10,11 Security Knowledge/ Experience
• Good Written & Verbal Communication Skills
• Presentation Skills

Roles and Responsibilities

• Provide vulnerability remediation support
• To perform detailed analysis and troubleshooting of VA report received and identifying vulnerabilities from tools (Qualys/ Tenable) (if present) and coordinate with end users, application owners, value steam owners either via tickets or by phone/Teams to remediate vulnerabilities.
• Interact and closely work with Information Security teams.
• Investigative with a curious mindset
• Coordinate with 3^rd line support team, Architects, suppliers, etc.
• To be able to follow and report status to stake holders and management
• Ability to recommend and implement Windows Hardening on workstations and servers.
• Own the Windows Patching either internal SCCM or WSUS for Business.

Qualifications:

• Bachelor's degree or higher from an accredited college/university and 4+ Years of relevant work experience
• AZ 500 and MS 500 Certification will be added advantage.
• Should have packaging knowledge in SCCM
• Ability to work independently with minimal direction; self-starter/self-motivated
• Influencing customers and other business partners with a high degree of autonomy, energy, enthusiasm, flexibility, and the drive to ensure a phenomenal customer experience
• Building deep relationships with executives and technical leads within customer organizations
• Establishing technical and business credibility with senior executives and grow mind share with highly strategic customers and partners
• Affinity to produce high quality documentation of processes and procedures for the usage of the toolset
• Excellent analytical, organizational and communication skills
• Experience working in Financial Services or a large complex and/or global environment
• Innovative self-starter with a passion to help teams using creativity to solve problems.
• Collaborative work ethic working in a fast-paced environment
• Understanding of the IT and system development life cycle
• Ability to interact effectively with various levels within the organization
• Excellent verbal, written communication, and presentation skills
• Pays attention to team needs and pivots his/ her approaches accordingly to support the delivery of business value.

Behavioral Skills:

• Resolve issues and take part in innovation etc.
• Participates as a team member and fosters teamwork by inter-group coordination
• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction