Ecommerce Project Manager

Job Description:

The Ecommerce Project Manager provides hands-on, agile support for all areas of the Owned & Operated Ecommerce division of Consumer Products which includes WB The Shop and the DC Shop. This role will work on the general day-to-day online store responsibilities as well as assist digital initiatives and projects to help the department reach sales targets and goals. This role also contributes to overall operational efficiency by working cross-functionally and collaboratively with team members in a fast-paced environment.

Key Responsibilities:

Support all areas of Ecommerce with various projects and everyday responsibilities for ongoing business: Operations, Marketing and Merchandising

Coordinate daily department activities to achieve established goals (i.e. sales targets, team efficiency)

Prioritize and organize daily information flow and communication within the department, cross-functional teams, and 3^rd party partners

Organize shared department files/documents and become point-of-contact for department SOPs

Assist with QA testing for new features and functionality, help validate site updates

Support Director of Ecommerce with overall technical project organization so that requirements and deliverables are clearly communicated, understood, and executed to meet deadlines

Own and maintain department calendars to ensure all team members and cross-functional departments are updated on the latest changes

Draft, edit and update store performance decks for department and department meetings

Conduct project research and pull ad hoc reporting as needed

Knowledge, Skills, and Qualifications:

Bachelor's degree preferred

2+ years of experience preferably in Ecommerce, retail operations practices, capabilities and processes highly desired

Experience working in fast-paced environments and willing to roll-up sleeves to get the job done

Exceptional organizational, time management and problem-solving skills

Excellent verbal and written communication skills

Highly organized, detail-oriented self-starter and efficient multi-tasker

Works well with deadlines, keeps composed under pressure and handles interruptions well

Strong change management skills with ability to pivot when necessary

Must exemplify professionalism and discretion with confidential information

Keen understanding and maturity to develop and maintain key essential partnerships with cross-functional team members

Familiarity with DC and WB properties and characters highly desired

Experience with ticketing/project management/administrative software highly desired (Monday, Jira, Asana, Google Sheets)

Advanced proficiency with Microsoft Office Suite: Outlook, Word, Excel and PowerPoint (intermediate knowledge of ppt. mandatory)