Sales Coordinator(SAP)-Female(Logistics/Marine/Oil &Gas Industry

Acknowledge enquiries received through various channels emails, website, telephone
Understanding the enquiry and identifying relevant vendors/stock items for the same
Floating the enquiries to the right vendors and receiving pricing from them
Coordinate with concerned person for pricing of stock items
Preparing quotations and sending the same to salesperson/customers
Follow up and negotiation with customers for the quotations
Post Sales Coordination
Update Sales Orders
Coordinate with Procurement to check Procurement Status
Coordinate with Warehouse & Logistics for Dispatch Status
Coordinate with Service & Maintenance Team for Service Status
Follow Up with Clients for Payments
After-Sales Service
Building and maintaining relationships with clients through telephone calls and emails
Understand and attend to clients grievances related to product and service
Facilitating service support for defective products and ensuring that the issue is resolved
Managing issues that arise due to defaults on the part of the customer.
MIS & Reporting
Updating SAP
Updating Sales Registers
Preparing daily/weekly and monthly reports