Team Lead Quality

KeyResponsibilities

ActiveparticipationinCMMILevel5Ver2.0(ServicesModel)pre-assessment&assessment

ThoroughknowledgeinServiceDeliverypracticesinmultiplehorizontalslikeInfrastructure,Enterprise

Security

Shouldstarttheprocessdefinitions,processes,templates,guidelines,andchecklistsfromthescratchtoalign

withtheCMMiLevel5ServicesModelversion2.0.

Supportfororganizationalprocess/workflowdefinitions

Contribute/Coordinateprocessimprovementactivities.

Processfacilitationforprojects/businessactivities/supportfunctions

Supportfororganizationaldatacollectionandanalysis

Assistancefororganizationaltoolsmaintenance

Promote/Supportorganizationallibrary(KnowledgeRepository)

Effective/Inspirationaltrainerfororganizationalprocess

CandidateProfile:

ExpertinCMMiLevel5Services2.0model.

ShouldhaveparticipatedasanATMinatleastoneCMMiLevel5Services2.0assessmentandrenewalprocess

ExperienceinmethodologieslikeAgile,Lean,SAFeAgile,Kanban,DevOpsprojectsetc.

QualityexperienceinInfraServicesandSecurityservicesbusiness

Abilitytounderstandbusinessrequirementsandtodesignsuitableprocess.

Abilitytoidentifygaps/improvementopportunities/risksinexistingQMS.

Knowledgeoforganizationaldatacollectionmethodsandanalysis

Abilityinplanning,coordinating,andconductinginternalaudits.

Abilityinservingbusinessactivities/projectsasaprocessfacilitator.

Excellentcommunicationsskills

ExcellentMSOfficeSkills

Wellversedwithlatesttrendsinqualityassuranceandqualitycontrol.

Overall,6to8yearsofITexperience

Minimum6yearsofexperienceinmanagingtheservicesoperationswithCMMiLevel5servicesmodel

Experienceasatrainerinqualityprocessesandtechnologies.