Account Manager

VISARIGHT is a VC-backed SaaS startup based in Germany and operating globally. We help to relocate professionals from all countries to Germany. Our goal is to build the leading immigration platform in Europe.

We are currently looking for a proactive Account Manager who will be responsible for managing and maintaining a long-term relationship with accounts, and maximising sales opportunities with them.

Tasks

• Being the main point of contact in all matters and concerns of potential clients
• Onboarding of new B2B clients, maintaining a high level of customer satisfaction and general well-being for existing clients
• Developing a solid and trusting relationship between clients and the company, regularly interaction, feedback and process optimisation
• Developing a complete understanding of account needs
• Strategic planning to improve clients' experience
• Cooperating with Marketing Department to create effective sales strategies
• Analyzing client data to provide customer relationship management
• Resolving complaints from B2C and B2B clients

Requirements

• 2+ years of proven experience as a B2B account manager
• Experience in providing solutions based on customer needs
• Excellent verbal and written communication skills in English and German (preferred)
• Excellent computer skills, experience with CRM software, Google Workspace
• Conflict management skills
• Strong negotiation skills, with the ability to follow through on client contracts
• Ability to thrive to achieve strategic goals in a fast-paced, startup environment
• Ability to work with a distributed team across multiple time zones
• Strong analytical and problem-solving skills
• A proactive self-starter, demonstrating high initiative and critical thinking
• Proven ability to think strategically, but with exceptional attention to detail

Benefits

• Compelling and attractive salary with bonuses and performance-related rewards
• A customized career path in our smart, skilled, and highly motivated international team
• Flexible working hours and the possibility to work from anywhere
• Paid vacation days and public holidays
• Regular online and offline team events
• Training budget - opportunities for your development and continuous growth
• Mentorship and empowerment throughout the whole employment cycle
• Participation in scaling of a great immigration product within the emerging industry of global mobility.

VISARIGHT has around 40 people spread over 6+ countries in different time zones. We re a distributed team, though we have an office in Magdeburg (DE).

We care more about the things you do rather than your set working hours. Most of us work Monday - Friday from 9 UTC to 18 UTC, and ideally, you ll overlap at least 5 hours with that. We try to be as asynchronous as possible but still feel that we need some synchronicity to work well.

We value commitment, ownership, proactivity, transparency, and respect. We re proud to have employees from many different nationalities, genders, ages and backgrounds. We believe that diversifying our team is the right thing to do and necessary to build a product that works for and appeals to an audience that truly reflects our communities.