Risk Management Manager

Responsibilities:

• Work on daily retrievals and chargebacks in accordance with the Card Scheme rules.
• Answer internal staff, management, and merchants’ inquiries regarding retrieval, chargeback issues, and risk management issues.
• Complete management reporting, informing management of performance and related risk levels of merchants based on retrieval and chargeback volumes and types.
• Monitor merchants’ credit card processing activities using different risk monitoring tools.
• Ability to understand and make recommendations for changes to risk management in a dynamic, fast paced environment.
• Working with risk detection programs.
• Perform other risk related duties as assigned
• Train and coach the department managers and team leaders about compliance that lead the groups that perform the daily functions.
• Design and implement management reporting to inform management of compliance performance levels of departments.
• Manage multiple priorities, assign appropriate resources ensure quality, professional work and maintain high standards.