Pre Sales & Customer Success Manager Spain (m/f/d) - Remote from Spain possible

About E-FARM

E-FARM is a fast-growing AgTech (Agricultural Technology) company, facilitating online-based farm machinery transactions on a global scale. The platform connects farmers, equipment dealers, inspection companies, financial institutions, logistics providers, and insurance companies to eliminate current trading barriers. E-FARM s competitive edge originates in a data-driven approach to exploiting market inefficiencies across borders and industry segments. Having just closed a financing round with a leading farm equipment manufacturer and a tech-focused Swedish venture capital company, E-FARM is looking for motivated and open-minded talents to further scale its operations.

Your challenge

• You are the first point of contact for our new customers and are responsible for communication via telephone, e-mail, and chat
• You determine the needs and the personal situation of the customers and convince them of the great service E-FARM offers
• You create requirements profiles and transfer customers to the responsible sales manager after successful qualification
• You work with the marketing team to develop posts and campaigns for attracting new leads on our social media channels
• You carry out post-purchase interviews with customers to find out how we can improve our service

Your profile

• Communication is your strength! You like direct contact with customers and to analyze their needs
• You are persistent but always friendly and use your empathy to find out what customers are really looking for
• Spanish, at native-speaker level, and solid English language skills for team communication
• A positive attitude: You prefer to look for solutions rather than cling to problems
• A willingness to work in a team and solve challenges together
• Experience in the field of agricultural engineering, automobiles, or similar industries is a plus

Our proposition

• You can work remotely from Spain
• You will be part of our fantastic Customer Success team in charge of Pre Sales Spain
• The chance to grow with us and to build a successful company together
• A well-equipped workplace with a company laptop, monitors, and headphones
• An appreciative atmosphere with fast decision-making processes, in which your ideas are always welcome
• An open, supportive, and fun team from different nations: With us, you will always find someone to help you when questions arise or simply to have a coffee date
• A monthly company meeting with pizza and drinks to share successes, challenges, and progress
• A special annual company trip