Healthcare Support Analyst (Nurse)

This is a remote position.

• Coordinate with the Implementation Lead and support implementation updates in task management software
  
• Monitor helpdesk and phoneline redirects
  
• Resolve triage queries and document responses
  
• Contact incoming leads
  
• Write process documentation for e-learning workflows
  
• Ad-hoc tasks
  

Requirements

• Fluent in English
  
• 2 years of experience as a Triage Nurse or any related field
  
• 2 years of experience in the BPO industry or any related field
  
• Amenable to work from home
  
• With experience in managing help desks
  
• excellent interpersonal skills
  
• detail oriented
  

Benefits

• Day Shift
• Zero travel time as you are given the convenience to work full-time from home
  
• Competitive Monthly Salary
  
• HMO on Day 1