Commercial Assistant (Sales admin / ERP / contracts / client admin)

The primary purpose of this role is to provide administrative support to the commercial team and assist with various demand fulfillment tasks. The commercial assistant is responsible for the finalization of sales and therefor wil work very closely with the relevant sales account managers as well as trade finance. There is various other information that has to be gathered from and communicated to clients and other stakeholders for which the commercial assistant is also responsible.

• Ensure that the client information forms are sent to all new clients and continuously check the relevant details of current clients. All information is loaded and updated on Netsuite.
  
• Ensure that the company client agreement (UEX Group Terms & Conditions and the Annexures are sent to all clients by the commercial managers, signed and received back and uploaded to Netsuite
  
• Ensure that Credit Insurance forms are completed for all clients and assist in the credit insurance process. Once credit insurance is approved, this gets updated to Netsuite.
  
• Colate and send all the client documentation to Logistics, Finance, Technical teams, to complete set-up for new customers.
  
• Update Client Matrix and ensure that the payment terms for each are communicated to the finance team (this will take place directly in Netsuite for the future).
  
• Verify prices captured on Sales orders versus prices on the order sheet
  
• Double check all prices on customer load plans (i.e. IPL and DPS)
  
• Update Finalization sheets (account sale checklist) and send to Finance weekly.
  
• Ensure all sales are in (weekly follow-ups with Commercial Managers)
  
• Update Claims and Requests Credit (or Debit) notes from Finance
  
• Invoices - Ensure that invoices & credit notes are sent out by Trade Finance and assist with all statement queries
  
• Grower payments prepare pools as per pooling rules and process grower returns in Netsuite
  
• #FruitForThought (Customer Newsletter) - drive content with relevant stakeholders for the quarterly newsletter and consolidate all input by set deadlines.
  
• Assist with any ad hoc task from time to time and provide support to sales team where needed.
  
• Assist with End of Season customer reports which are driven by the Commercial Coordinator
  

Requirements

Minimum Education/Qualification/Experience

• Senior certificate / grade 12 / matric.
  
• Suitable tertiary qualification.
  
• Minimum 2 years of work experience.
  

• Computer literacy: MS Office (Excel, Word, PowerPoint)
  
• Excellent Email etiquette
  
• Knowledge on how to work the switchboard.
  
• Excellent communication skills; verbal and written.
  
• Excellent planning, organisational skills.
  
• Building and maintaining good interpersonal relationships.
  
• Detail and results orientated.
  
• Ability to act with tact and discretion