Customer Care Advisor - Fluent English Speakers

Job Description

As a Customer care advisor within our friendly and supportive team, you will be responsible for:

• handling incoming inquiries from English customers via the phone, email and on online,
• providing support for customers to effectively resolve their queries,
• using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
• updating our systems with complete and accurate details regarding your customer interactions.

Job Requirements

• ExcellentEnglishcommunication and interpersonal skills (written & verbal)
• High school diploma
• 3 -6 six months of relevant Customer Service experience (preferred)
• Highly motivated and strong work ethic.
• Courteous, friendly, and professional manner
• Strong computer skills and attention to detail
• Ability to work to deadlines and targets
• Flexibility in your approach to work to meet the changing needs of the business
• Ability to work as a team member, as well as independently