Ithemba Recruitment

TasksAbility to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (soc المزيد...

TasksRespond promptly to customer inquiries and concerns via phone emails or chatResolve customer issues and complaints effectively and efficientlyManage high volumes of inbound and outbound callsMaintain accurate records of customer interactions and transactionsProvide uptodate produ المزيد...

TasksCommunicate with customers via phone chat & emailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide troubleshooting for mobile devices (mobile phones tablets & more)Assist c المزيد...

TasksCommunicate with customers via phone chat & emailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide troubleshooting for mobile devices (mobile phones tablets & more)Assist c المزيد...

TasksCommunicate with customers via phone chat & emailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide troubleshooting for mobile devices (mobile phones tablets & more)Assist c المزيد...

TasksBe the primary point of contact for customer requests providing an enhanced customer experienceUtilize multiple communication channels (phone chat and email) to provide daily support to everyday household gadget usersRespond to customer inquiries about the clients new and existin المزيد...

TasksAbility to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (soc المزيد...