German Customer Service Advisor - Athens Greece
German Customer Service Advisor - Athens Greece
Posted on :
22-11-2024
Employer Active
1 Vacancy
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Job Description
Tasks
- Be the primary point of contact for customer requests providing an enhanced customer experience
- Utilize multiple communication channels (phone chat and email) to provide daily support to everyday household gadget users
- Respond to customer inquiries about the clients new and existing products facilitating their use
- Handle complaints always in a graceful and professional manner
- Resolve issues as they arise timely and efficiently
- Maintain solid customer relationships by handling questions and concerns with speed and professionalism
Requirements
- High level of fluency in German
- Great knowledge of the English language (oral & written)
- Work experience in a customer support role is a plus
- Exceptional communication & soft skills as well as a problemsolving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- A positive attitude empathy and high work ethic
- Flexibility in adapting to a fastpaced environment
Employment Type
Full Time
Key Skills
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