وظائف مدير خدمة تقنية في مصر

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve المزيد...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other المزيد...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu المزيد...

Are you an IT professional looking to take your career to the next level in the energy industry? Join Convex Energy! Convex Energy is a forward-thinking player in the European commodities markets, trading power, gas, and CO2 emissions throughout the continent. We anticipate where and المزيد...

Act as the primary technical liaison within the company for customer projects. Understand and translate customer technical requirements into actionable plans. Collaborate with the Deployment team to ensure successful implementation of solutions. Lead or collaborate in customer المزيد...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Mainta المزيد...

Role Overview: As a Technical Manager you will lead a team of talented developers working closely with product managers to deliver highquality software solutions. This is a hybrid role that combines technical leadership and handson development ideal for someone ready to mentor a team المزيد...

الأدوار والمسؤوليات إدارة وتطوير العلاقة مع الحسابات المعينة في الشرق الأوسط وأفريقيا طوال فترة التعاقد على المنتجات والإعلانات التعاقدية. أن تصبح المستشار الموثوق به للعميل، من أجل المساعدة في تعظيم استثماراته في Oracle وتمثيله عبر منظمة Oracle الأوسع. قيادة درجة عالية من الرضا وا المزيد...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Main المزيد...

Translate product strategy into detailed requirements. Work closely with the engineering, product, and business teams to define and prioritize product features and functionality. Oversee the development and implementation of new features and functionality. Monitor and analyze pro المزيد...

الهدف الرئيسي لمدير تقديم الخدمة هو إدارة أداء الخدمات للعملاء على النحو المتفق عليه في العقد والتأكد من تحقيق مستويات الخدمة تحديد اتفاقيات مستوى الخدمة (SLA) المتعلقة بالخدمات المتعاقد عليها والحصول على فهم ممتاز للعقد مسؤول عن تكلفة وجودة الحلول التي تقدمها فرق التسليم الفنية بما المزيد...

Performing analyses on hardware, software, and network capabilities. Consulting with management and other departments as required. Improving system efficiency by consulting with end-users and providing innovative solutions. Analyzing and improving the performance of web-based por المزيد...

Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 50 countries at scale. Our advanced multicloud platform offering both shared and dedicat المزيد...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time. Manage integrations to improve business operations and productivity efficiently. Secure business requirements implementation with efficient techniques and hi المزيد...

Responsibilities:Supervise and oversee the cleanliness and maintenance of the beach area including the beach beach bar beach food court and flame garden grill.Ensure cleanliness standards are met and maintained throughout the beach premises.Manage a team of staff responsible for beach المزيد...

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar المزيد...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong int المزيد...

Vision, Planning and Control: o Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lea المزيد...

Works alongside the /BIM manager to integrate outcomes and link information delivery with design delivery. Works with BIM manager to help facilitate set up and delivery of programme in accordance with BEP. Works alongside the /BIM leads to integrate outcomes and link inf المزيد...

Facilitate best practices according to team needs Collaborate with your teams to ensure delivery per plan, remove blockers, resolve dependencies and drive prioritization discussions Continuously assess our delivery practices, surfacing areas of opportunity or misalignment and driv المزيد...