وظائف في دعم النظم في القاهرة

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic المزيد...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering المزيد...

Selling products, goods and services to proper customers and companies Outdoor. Handling customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process. Building strong relationships with customers to de المزيد...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become المزيد...

Contribute to increasing company profits through fruitful customer relationships. Search for new prospect customers in the defined territory which includes existing accounts and new accounts. Boost company revenue and achieve sales targets by taking appropriate measures into consi المزيد...

Review IT operations and service dashboards. Support executive members and ensure timely support from service providers. Prepare and share reports on service-level agreements and performance. Assist operational and technical staff in resolving issues. Manage stakeholder communic المزيد...

الأدوار والمسؤوليات جمع المعلومات لإدراجها في التقارير والوثائق والمراسلات لدعم العمل الفعال للموظفين الآخرين. الرد على الاستفسارات القياسية وتقديم التوجيه الدقيق في الوقت المناسب. معالجة وإدارة المهام الإدارية والمالية الروتينية في مختلف المجالات الوظيفية، للمساهمة في الإدارة الفعال المزيد...

Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functi المزيد...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu المزيد...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to المزيد...

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لأخصائي الدعم الفني CSR الموجود في القاهرة، مصر. سيكون أخصائي الدعم الفني CSR مسؤولاً عن التعامل مع استفسارات دعم العملاء، وضمان رضا العملاء، والحفاظ على آداب الهاتف، وتحسين تجربة العملاء بشكل عام. المتطلبات نرحب بالخريجين للتقدم. إ المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

الأدوار والمسؤوليات تحليل وتشخيص المشاكل الفنية في التطبيقات المدعومة في بيئة الإنتاج مع الملكية الكاملة والمساءلة عن بيئة الإنتاج مما يستلزم استعادة الخدمات بسرعة في حالة انقطاع التيار أداء مهام الدعم الفني اليومية والتعامل مع التذاكر المرفوعة المتعلقة بتطبيقات المجال لإغلاق مشكلات المزيد...

Provide technical support for our Magento E-Commerce platform, ensuring optimal functionality. continuous integration and delivery (CI/CD) pipelines. Monitor system performance, troubleshoot issues, and execute preventive maintenance. Collaborate with development teams to automat المزيد...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid المزيد...

Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services Proactively identify and capture upselling opportunities. Investigate & identify the parts required and submit quotations. Check parts availability and ensure correct p المزيد...

Drive the system signaling activities to ensure that technical solutions to be applied within the projects are fit for purpose functionally and operationally. Determine and update the system architecture and concept lies with the System Engineer throughout the entire project duration المزيد...