وظائف في Software Support في القاهرة

Design and implement test plans, test cases, and test scripts to ensure the quality of software applications. Execute and analyze test results, identify defects, and report issues to the development team. Collaborate with cross-functional teams to gather test requirements and ensu المزيد...

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr المزيد...

Design:  Participate in design of one or more modules.  Implement the agreed requirement adhering to the design documents of the project Investigation & Problem Solving:  Participate in deciding and recommending the technologies and tools that best fit the business المزيد...

Contribute to all phases of the development lifecycle Write well-designed, testable, efficient code Ensure designs are in compliance with specifications Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technolog المزيد...

Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functi المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle. Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality. Communicate o المزيد...

Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomes Design, write and release software as a solution to an end-to-end problem in your business domain المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

الأدوار والمسؤوليات توفير التدريب لقنوات المبيعات وموظفي المبيعات والموظفين الجدد لتعزيز الوعي بالمنتج ودفع المبيعات دعم فريق المبيعات من منظور فني، والتأكد من حصولهم على المعرفة اللازمة للترويج لمنتجاتنا بشكل فعال معالجة الشكاوى الفنية للعملاء، والعمل بشكل وثيق مع فريق خدمة العملاء المزيد...

Assist in the development and execution of sales strategies to meet revenue targets and business objectives.Supervise and support the sales team ensuring performance aligns with company goals and objectives.Maintain and expand the customer base by building strong relationships with ex المزيد...

Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle. Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality. Communicate o المزيد...

Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, modify, implement, and المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...