وظائف مدير تقديم الخدمات في مصر

Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on how to get the most out of self-organization Guiding t المزيد...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time. Manage integrations to improve business operations and productivity efficiently. Secure business requirements implementation with efficient techniques and hi المزيد...

Communicate with Engineer LoB PMs and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully. Work with the Engineering LoBs PMs to review the client contract before signing in order to ensure implementation risks are المزيد...

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing f المزيد...

Consulting with management and software developers to determine software solution requirements. Evaluating software solutions and system performance, as well as supervising the software development team. Demonstrating patience and using effective explanations when mentoring junior المزيد...

المزيد...

Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program. Develop المزيد...

مدير عمليات التسليم HC قيادة العمليات وإدارة الخدمة والانتقال ودعم رئيس تقديم الخدمات في المسائل التشغيلية الخاصة بتسليم HC تفاصيل الدور - المسؤوليات والمسؤوليات الرئيسية إدارة العمليات مراقبة العمليات وإعداد التقارير العمل بشكل وثيق مع قادة برج تسليم HC على تطوير لوحات المعلوم المزيد...

1. قيادة التوافق الاستراتيجي عبر المجموعة مع استراتيجيات وعوامل التمكين PMI 6 + 6 من خلال التوجيه الوثيق والتعاون مع فريق الإدارة وأصحاب المصلحة الرئيسيين الآخرين على المستوى الإقليمي ومستوى PMI. دعم ترجمة هذه الاستراتيجيات إلى ورقة / خارطة طريق لاستراتيجية المجموعة والأهم من ذلك البر المزيد...

النتائج: قيادة أعمال الدعم (SMA) لزيادة النتائج المالية ورضا العملاء من خلال تطوير قياسات الأداء التي يمكن من خلالها مراقبة التقدم مقابل المقاييس الرئيسية. إدارة خدمات الدعم من حيث الربح والخسارة إدارة اقتراح SMA (تشغيليًا وماليًا) مع التركيز على التجديد والتسعير في الوقت المناسب المزيد...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Managing th المزيد...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other المزيد...

Purely Automotive Recruitment Ltd are seeking an experienced Vehicle Technician to join our client based in Truro, Cornwall. Our client is a successful dealer group operating a number of prestige retail franchised vehicle operations across the South West of England. Requirements المزيد...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation المزيد...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve المزيد...

Vision, Planning and Control: o Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lea المزيد...

متابعة جدول التسليمات و التنسيق مع البائعين لتنفيذ اكبر عدد من التسليمات باعلى درجة من ارضاء العملاء. تسليم المنتجات الى العملاء. متابعة الورقيات و الاجراءت الخاصة بتسليم العملاء مع الادارات الاخرى. عمل المعاينات فى حالة وجود شكوى من عميل فى منتج و عمل تقرير معاينة. المزيد...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation المزيد...