وظائف في تنفيذي دعم فني أول في القاهرة

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build relat المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

الأدوار والمسؤوليات هذا دور بدوام كامل في الموقع لأخصائي الدعم الفني CSR الموجود في القاهرة، مصر. سيكون أخصائي الدعم الفني CSR مسؤولاً عن التعامل مع استفسارات دعم العملاء، وضمان رضا العملاء، والحفاظ على آداب الهاتف، وتحسين تجربة العملاء بشكل عام. المتطلبات نرحب بالخريجين للتقدم. إ المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

الأدوار والمسؤوليات توفير التدريب لقنوات المبيعات وموظفي المبيعات والموظفين الجدد لتعزيز الوعي بالمنتج ودفع المبيعات دعم فريق المبيعات من منظور فني، والتأكد من حصولهم على المعرفة اللازمة للترويج لمنتجاتنا بشكل فعال معالجة الشكاوى الفنية للعملاء، والعمل بشكل وثيق مع فريق خدمة العملاء المزيد...

Analyzing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring processes, workers, and methods, and developing plans for increased efficiency. Cond المزيد...

Suggest, plan and implement new ideas and software improvements. Encourage team to innovate and comes with new ideas. Assess team ideas and provide constructive feedback and guidelines. Effectively supporting production systems, taking care of implementing the required KPI and المزيد...

تشمل مسؤوليات كبير مسؤولي التوظيف الفني تحديد المصادر والفحص والمطابقة وتوفير قائمة مختصرة من المرشحين المؤهلين لمختلف الأدوار الفنية والملفات الشخصية الأمامية لعملائنا، وإدارة عملية التوظيف من الألف إلى الياء. ستتواصل أيضًا عبر الإنترنت وفي وضع عدم الاتصال مع المرشحين المحتملين للترو المزيد...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid المزيد...

-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa المزيد...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e المزيد...