وظائف في مهندس دعم فني أول في القاهرة

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, المزيد...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m المزيد...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun المزيد...

Provide advanced technical support for complex hardware software or network problems.Diagnose issues research solutions and implement fixes.Develop documentation and knowledge base articles.Collaborate with engineering teams to identify and resolve root causes.Escalate issues that req المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...

NOK Human Capital is hiring IT Technical Support for one of the most wellknown Ecommerce multinational companies. Contract duration: 6 Months (Temp.) Location: Flexpark logistics compound CairoSuez road SPX5 Cairo Cairo We are seeking a motivated and skilled IT Technical Support prof المزيد...

النظام والأمن وضع خطة احتياطية لجميع بيانات المستخدمين وجميع بيانات الأنظمة بشكل منتظم. ابحث عن أحدث الإصدارات للحفاظ على أمان البرامج وملفات البيانات المحدثة. المشاركة في تنفيذ الأنظمة الجديدة عند الحاجة. مراقبة أداء النظام والإبلاغ عنه لجميع العملاء الداخليين. إدارة مراقبة وصيانة نظ المزيد...

System & Security Set a backup plan for all users' data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system perf المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo المزيد...

المتابعة مع العملاء إذا كان هناك تحديث لطلبهم إذا كان هناك أي مشكلة يقومون بحلها التعاون مع العمليات لشرح الأخطاء و/أو التوصية بالتعديلات على برامج الكمبيوتر التعاون مع الموظفين الآخرين للوصول إلى المشكلة وحلها مؤهلات قابل للتمثيل مهارات التعامل مع الآخرين والتواصل خلفية تقنية درجة المزيد...

Developing and deploying customized VMware solutions. Defining multiple virtual servers on a single host machine. Virtualizing Windows servers and connecting them to networks and clouds. Designing and implementing virtual desktop infrastructure (VDI) and enabling template managem المزيد...

End-user device support. Troubleshooting network connectivity problems (LAN, WAN, WiFi). Support applications (Outlook, printing, scanning, etc.). Hardware support (Printers, MFPs, desk phones, etc.) Installation and configuration of a company’s hardware operating systems المزيد...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles المزيد...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp المزيد...

Ensuring the company's technical compliance with applicable laws and regulations. Conducting tests and studies into the company's product compliance. Producing reports on compliance testing, developments, and processes. Instituting best-practice procedures for compliance المزيد...