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You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perfor المزيد...
Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progress. Formulate str المزيد...
Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing new specifications an المزيد...
ETIC، متدرب الجودة الوصف الوظيفي والملخص المدة والفوائد: منصب التدريب هذا بدوام كامل لمدة 3 أشهر. التدريب العملي والإرشاد في الجودة. فرص التواصل داخل منظمتنا والتعرض لمحترفي الصناعة. الحصول على شهادة مهنية بنهاية برنامج التدريب. متطلبات تسعى حاليًا للحصول على درجة البكالوريوس ف المزيد...
تطوير برنامج ضمان الجودة: تصميم وتنفيذ برنامج شامل لضمان الجودة يتماشى مع معايير الصناعة ومتطلبات العميل. إنشاء مؤشرات الأداء الرئيسية (KPIs) ومقاييس الجودة لقياس وتقييم الأداء التشغيلي. تقييم العمليات وتحسينها: إجراء عمليات تدقيق وتقييمات منتظمة للعمليات التشغيلية لتحديد مجالات ا المزيد...
Analyzing company processes and procedures. Developing process enhancement strategies. Investigating shortfalls, issues, and complaints in current business processes. Establishing norms and standards of company performance. Monitoring staff performance and organizational processes المزيد...
Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & المزيد...
Quality Ociate - Contact Center
- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b المزيد...
Senior Data Quality Specialist
Performing statistical tests on large datasets to determine data quality and integrity. Evaluating system performance and design, as well as its effect on data quality. Collaborating with database developers to improve data collection and storage processes. Running data queries t المزيد...
Defines standards for Data Quality (DQ), controls, metrics, etc. ▪ Monitors and reports on Data Quality across the organization ▪ Creates and updates the enterprise DQ Dashboard to identify gaps/issues ▪ Oversees DQ issues management process and participates in remediation efforts ▪ المزيد...
- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a المزيد...
Senior Quality Assurance Leader
Be curious and try new things. Learn about how PwC works as a business and adds value to clients. Think broadly and ask questions about data, facts and other information. Support research, analysis and problem solving using a variety of tools and techniques. Produce high quality المزيد...
يراقب ويحسن جودة البيانات في جميع أنحاء المنظمة المسؤوليات: يحدد معايير جودة البيانات (DQ)، والضوابط، والمقاييس، وما إلى ذلك. المراقبين والتقارير حول جودة البيانات في جميع أنحاء المنظمة يقوم بإنشاء وتحديث لوحة معلومات DQ للمؤسسة لتحديد الثغرات / المشكلات. يشرف على عملية إدارة مشكلات D المزيد...
Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and propo المزيد...
Control, examine and reconcile the stock of the company and make sure of accuracy, completeness, conformance of Inventory report. Generate end of month COGS and generate the monthly inventories results within the set time frame. Ensure and follow up with the internal audit Dep. on t المزيد...
Develop and review internal audit plan to ensure alignment with organizational goals and objectives. Continuously monitor the new BPM processes through process and system health-checks. Conduct audits, health-checks, and on-site project audits and oversee adherence to processes by المزيد...
Writing test plans and creating test cases for the product. Conducting quality assurance and designing performance tests using the new testing procedures. Troubleshooting any errors and streamlining the testing procedures. Writing up the final QA and test procedures for the q المزيد...
Meeting with the product design team to determine product testing parameters. Writing test plans and creating test cases for the product. Conducting quality assurance and designing performance tests using the new testing procedures. Troubleshooting any errors and streamlining the المزيد...
About Us:Join one of the leading Translation & Localization Companies in the world! Future Group Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America Asia Europe and MEA. Were currently expanding our team globally join ou المزيد...
Review sales outcome via customer call back and/or documentation to ensure Sales Quality standards are maintained and conduct risk issues are flagged and remediated. .Attain and maintain competence in local regulatory requirements and use this to provide a view of sales quali المزيد...
جوب هي منصة إلكترونية تربط أصحاب العمل بالباحثين عن عمل من ذوي المهارات، مما يسهل عملية البحث عن فرص العمل وإيجاد أفضل المواهب. أنشئت في عام 2015. و برزت كبوابة الوظائف الرائدة في جميع دول العالم، حيث تجتذب الآلاف من الباحثين عن عمل يوميًا من جميع أنحاء العالم
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