وظائف في Quality Audits في القاهرة

Developing and implementing quality control processes and procedures to ensure that products meet or exceed customer expectations and industry standards. Conduct quality audits and inspections to identify and address quality issues in a timely manner. Developing and maintaining qu المزيد...

تطوير معايير موحدة للإنتاج والجودة وخدمة العملاء تحديد المخاطر المحتملة قبل أن تصبح مشكلة، مع التركيز على تحليل السبب الجذري والإجراءات الوقائية إجراء عمليات تدقيق الجودة الداخلية والخارجية وتجميع تقارير مفصلة عن النتائج قم ببناء فريق قوي من خلال التدريب والتوجيه والتدريب المحدد وتقيي المزيد...

Define the roadmap and CX for contact handling program strategy across MENA ASCS. Also define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health. - Develop insights and present well-reasoned, data-driven proposals المزيد...

Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports according المزيد...

In support of the Maintenance Manager, the Chief Inspector provides an independent means of verifying compliance with ECAR parts 121 & 145. . Assesses subcontractors and suppliers for extension of the quality system. . Maintains an audit system to meet the req المزيد...

تحت الإشراف إجراء عمليات تدقيق داخلية على الأنشطة / العمليات وفقًا لـ (SPS) {نظام إدارة الجودة والصحة والسلامة والبيئة المطبق} وISO 9001& ISO 14001 & ISO 18001 & ISO/TS 16949 (المتكرر وفقًا لخطة التدقيق الداخلي) المشاركة في إعداد تقارير التدقيق وسجلات التدقيق (قوائم المر المزيد...

Creates and implements company quality standards. Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures. Trains and motivates employees to ensure that quality standards are met. Achieves quality assurance operational objectives by المزيد...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep المزيد...

Installing and maintaining data collation software. Varifying and extracting data from hardcopy and other digital sources. Importing and transferring data to a secure central database. Performing regular data integrity and quality audits. Creating and submitting data collation rep المزيد...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & المزيد...

Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data from hardcopy and othe المزيد...

تطوير برنامج ضمان الجودة: تصميم وتنفيذ برنامج شامل لضمان الجودة يتماشى مع معايير الصناعة ومتطلبات العميل. إنشاء مؤشرات الأداء الرئيسية (KPIs) ومقاييس الجودة لقياس وتقييم الأداء التشغيلي. تقييم العمليات وتحسينها: إجراء عمليات تدقيق وتقييمات منتظمة للعمليات التشغيلية لتحديد مجالات ا المزيد...

Develop and review internal audit plan to ensure alignment with organizational goals and objectives. Continuously monitor the new BPM processes through process and system health-checks. Conduct audits, health-checks, and on-site project audits and oversee adherence to processes by المزيد...

Audit on GCS cases, follow up and ensure End to End resolution. Listen carefully to contact center calls and audit all info provided to customers. Monitor on customer service (cash team) on attending customers inquiries by fulfilling their requirements, solve their problems & المزيد...

Ensure quality team is meeting KPIs. Spearhead new content & learning and development material required for the team. Recommend knowledge base enhancements based on quality feedback. Coach and mentor CX Representatives based on quality feedback. Build and maintain one sourc المزيد...

يعمل محلل الجودة تحت إشراف دقيق ويطبق المعرفة المختصة في ضمان الجودة. يؤدي الأنشطة الروتينية المتعلقة بإجراء عمليات تدقيق ضمان الجودة وعمليات التفتيش التنظيمية. يحتفظ بوثائق سجلات التفتيش. يتمتع بالشغف ويتحلى بالميل الطبيعي تجاه التحليل وضمان الجودة. المزيد...

Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production standards. Examining the quality of raw materials that are used in production. Monito المزيد...

Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with ope المزيد...

Monitor end to end elements of the consumer journey, including calls & emails, etc. Assist in enhancing quality across the accounts and provide stable performance to customers. Assessing end-user interactions using a QA tool (scorecard, etc.). Recommending solutions & acti المزيد...

قيادة المبادرات والممارسات لتلبية اتفاقيات مستوى الخدمة التعاقدية المتعلقة بأهداف تدقيق الجودة تحديد المخاطر وتقديم الملاحظات والتوصيات بشأن التفاعلات التي تمت مراجعتها ضمن الجداول الزمنية المحددة قم بإجراء إحاطات الفريق حول الأداء والمدخلات النوعية وتحديثات العملية وأهم الأخطاء التي المزيد...