وظائف في Operational Support في القاهرة

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn المزيد...

Position Name (Title) : Omnichannel Applications Support MG Division : Operations Reporting to : Omnichannel Innovation and Support SMG Department : Omnichannel Main Job Purpose Managing technical support for ecommerce related applications (we المزيد...

Fulfilling tasks set out by supervisors from several departments. Attending meetings and taking minutes. Performing research at a supervisor's request. Updating social media platforms and writing copy for posts. Creating images for social media posts.

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro المزيد...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid المزيد...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping المزيد...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove المزيد...

وضع خطة احتياطية لجميع بيانات المستخدمين وجميع بيانات الأنظمة بشكل منتظم. ابحث عن أحدث الإصدارات للحفاظ على أمان البرامج وملفات البيانات المحدثة. المشاركة في تنفيذ الأنظمة الجديدة عند الحاجة. مراقبة أداء النظام والإبلاغ عنه لجميع العملاء الداخليين. - مسؤول عن مراقبة وصيانة نظام المراق المزيد...

Installing and configuring client computer systems. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Repairing hardware malfunctions, software issues, and networking problems.

مساعد دعم الحساب - القاهرة تحليلات بيانات قوية ومهارات Excel (مثل الجداول المحورية) مهارات أتصال شفاهية و كتابية ممتازة مهارات ممتازة في الاستماع والتأثير والتعامل مع الآخرين والعرض القدرة على معالجة جميع المعلومات/البيانات ذات الصلة وتطوير أساليب عملية للإجابة على المشكلات نهج إبد المزيد...

تلقي جميع المكالمات الهاتفية الخاصة بنظام دعم مكتب المساعدة وتسجيل الدخول إليها بشأن المشكلات المتعلقة بالأجهزة/البرامج والشبكات والإنترنت والطلبات الأخرى، مثل تركيب المعدات، ونقل المعدات، وتثبيت البرامج/التطبيقات، والتحديثات، وما إلى ذلك الحصول على طبيعة وتفاصيل المشاكل/الطلبات، وإ المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...

Handling administrative tasks such as preparing reports, managing emails, and drafting correspondence. + Making travel arrangements including booking flights, and hotels. + Managing and organizing sensitive and confidential information on, documents, and files. + Assist ng the Managi المزيد...

دعم منتجات التكنولوجيا العليا درجة البكالوريوس في علوم الكمبيوتر أو الهندسة أو موضوع ذي صلة. الحد الأدنى 2-5 سنوات من الخبرة في تطوير البرمجيات تقنيات J2EE تقنيات الويب: لديك معرفة جيدة بـ HTML وCSS وJavaScript وAngularJS وAJAX وJSON وjQuery وXML وخدمة الويب RESTful. قواعد الب المزيد...

Greets, takes and fills orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking throughout the duration of shift and may include writing orders Consistently executes accurate pours (Bartenders) Interacts المزيد...

Responding to customer queries, complaints, and requests via phone, email, or chat. Assisting customers with product setup and resolving any technical issues they might experience. Informing customers about specialized product functionalities and features. Following up with custo المزيد...

Ensuring the company's technical compliance with applicable laws and regulations. Conducting tests and studies into the company's product compliance. Producing reports on compliance testing, developments, and processes. Instituting best-practice procedures for compliance المزيد...

Assist in the design and implementation of Linux and Windows-based systems. Support the management and optimization of SQL databases, including PostgreSQL. Gain exposure to containerization technologies like Docker for deployment Contribute to the development and maintenance of C المزيد...