وظائف في Guest Service في القاهرة

SummaryReporting to the Guest Relations Manager the role holder will contribute to the performance of their area by assisting in directing and ensuring the hotel meets its financial and guest satisfaction objectives.ResponsibilitiesCoordinates and ensures all guest arrivals and depart المزيد...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel المزيد...

Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to المزيد...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to المزيد...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to المزيد...

الأدوار والمسؤوليات 1. خدمة العملاء والتفاعل معهم الترحيب بالعملاء ومساعدتهم: توفير جو دافئ وترحيبي للعملاء أو الضيوف عند دخولهم المبنى. التعامل مع استفسارات العملاء: الرد على الأسئلة، وتوجيه العملاء إلى الأقسام أو الخدمات المناسبة، وتقديم معلومات مفيدة. حل المشكلات: التعامل مع شكاوى المزيد...

Main Duties:Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to المزيد...

As a Reservations Assistant Manager you will assist the Reservations Manager in managing daily operations of the Reservations Department including providing support coaching and training of the Reservations Agents. The role encompasses all aspects of reservations for the hotel. You wi المزيد...

الأدوار والمسؤوليات الإدارة التشغيلية: الإشراف على العمليات اليومية لأقسام الأغذية والمشروبات، والتأكد من سير جميع الخدمات بسلاسة، من عمليات المطبخ إلى تجارب تناول الطعام للضيوف. الإشراف على مديري الأغذية والمشروبات والمشرفين والموظفين وتدريبهم وإدارتهم لضمان معايير عالية لتقديم الخ المزيد...

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot المزيد...

Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the المزيد...

Manage the bar/lounge operations of the Restaurant to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals Give input and ideas on general beverage/ cocktail Menu Train other Bar Team Member on Beverag المزيد...

MAIN DUTIESReports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operationsProvides functional assistance and direction to all departmentsCooperates coordinates and communicates with other hotel departments as req المزيد...

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure th المزيد...

You will be working on our Delivery Hero MENA applications to implement new features and move the platform to the next level. You will work in Agile to define requirements for new features, build product roadmaps and plan increments of work. You will create a clear, concise, good المزيد...

Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. المزيد...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisf المزيد...