وظائف فني دعم سطح المكتب في مصر

التقاط الصور ومعالجتها الاحتفاظ بنسخ احتياطية للصور أرشفة الصور الفوتوغرافية مقابلة الناس والعملاء والتحدث معهم اجادة التعامل مع برامج تحرير الصور مثل الفوتوشوب المزيد...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc المزيد...

توفير التوجيه والدعم لمستخدمي التطبيق لضمان الحفاظ على الخدمة على أعلى مستوى ممكن مع أقصى مستويات الإنتاجية والكفاءة التي يمكن تحقيقها. تقديم الدعم لتكوين التطبيق وترقياته، وتحليل المشكلات وحل مشكلات التطبيق، بالاشتراك مع المستخدمين. تصعيد تحليل مشكلة التطبيق المعقدة والحل المقترح ل المزيد...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, المزيد...

Inspecting, analyzing, and troubleshooting systems and equipment. Reading repair manuals and liaising with other professionals. Running tests and interpreting results to make effective recommendations. Writing up reports, safety regulations, and preventative maintenance plans. S المزيد...

Sourcing or fabricating replacement parts for electronic systems. Ensuring all power and manual tools are operated in accordance with health and safety regulations. Liaising with Supervisors and clients to discuss work schedules and time and material cost estimates. Providing tra المزيد...

الأدوار والمسؤوليات صيانة وإصلاح المعدات: إجراء فحوصات صيانة منتظمة على معدات الغسيل (الغسالات والمجففات والمكابس وما إلى ذلك) لضمان الأداء السليم ومنع الأعطال. استكشاف الأخطاء وإصلاح آلات ومعدات الغسيل المعطلة، بما في ذلك المشكلات الكهربائية والميكانيكية والسباكة. الاحتفاظ بسجلات م المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing المزيد...

Job Description:Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationAsk employees targeted questions to understand the root of the problem quicklyTrack computer system issues through المزيد...

Collaborate with the Calibre support team worldwide to provide tool usage demos, deployable solution packages and debugging methodologies. Collaborate with Filed/Account Teams in the tools deployment and work on customer compelling problems. Communicate with Siemens EDA product div المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo المزيد...

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic المزيد...

Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 4. Train and direc المزيد...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers المزيد...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr المزيد...

The Project Support Associate will play a crucial role in supporting our Firestopping & Thermal Team by managing daily communications tracking project progress and ensuring accurate documentation and billing. This position requires excellent organizational skills attention to deta المزيد...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic المزيد...