وظائف في Customer Service Support في القاهرة

الأدوار والمسؤوليات بصفتك عضوًا في منظمة الدعم، فإن تركيزك ينصب على تقديم الدعم والحلول بعد البيع لقاعدة عملاء Oracle مع العمل كمدافع عن احتياجات العملاء. يتضمن ذلك حل استفسارات العملاء غير الفنية بعد البيع عبر الهاتف والوسائل الإلكترونية، بالإضافة إلى الأسئلة الفنية المتعلقة باستخدا المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing المزيد...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Shift Site Service Engineer is responsible for conducting preventive and corrective maintenance. Minimizing downtime, set-up time through timely interventions for troubleshooting and repairing. Improving the automation system efficiency and effectiveness by supporting the implemen المزيد...

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat المزيد...

الأدوار والمسؤوليات مراقبة وتقييم و/أو تدقيق عينة من المكالمات الواردة و/أو الصادرة وطرق الاتصال الأخرى بما في ذلك الدردشة والبريد الإلكتروني تلبية متطلبات الإنتاجية الإدارية (على سبيل المثال عدد المكالمات التي تتم مراقبتها شهريًا، وعدد رسائل البريد الإلكتروني التي يتم تقييمها، وما المزيد...

Youll need to be team oriented and flexible with a really good approach to electronic repair and troubleshooting. Youll be crosstrained on our products and youll be expected to follow complex schematics in isolating issues and in assembly.Youll be resolving issues troubleshooting inst المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va المزيد...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic المزيد...

توفير دعم مكتب المساعدة وحل المشكلات بما يرضي المستخدم النهائي. التحقق من الطلبات الواردة عبر قنوات الاتصال الخاصة بمكتب المساعدة لتكنولوجيا المعلومات والرد عليها بسرعة وفعالية التحقق من التكوينات والأدوات المساعدة وإعدادات البرامج الافتراضية وما إلى ذلك لمحطات العمل المحلية. تثبيت المزيد...

Youll need to be team oriented and flexible with a really good approach to electronic repair and troubleshooting. Youll be crosstrained on our products and youll be expected to follow complex schematics in isolating issues and in assembly.Youll be resolving issues troubleshooting inst المزيد...

Purely Automotive Recruitment Ltd are seeking an experienced Vehicle Technician to join our client based in Truro, Cornwall. Our client is a successful dealer group operating a number of prestige retail franchised vehicle operations across the South West of England. Requirements المزيد...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is المزيد...

Greeting guests of the establishment. Assisting with unloading guests' luggage. Parking cars safely. Retrieving cars for guests in a timely manner. Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.

To handle and resolve all unstructured and complex customer complaints in an effective and timely manner for Retail Banking. .To maintain courteous, proactive and resolution oriented relationship with all interacting units / departments of the bank in order to ensure complete r المزيد...

الهدف الرئيسي لمدير تقديم الخدمة هو إدارة أداء الخدمات للعملاء على النحو المتفق عليه في العقد والتأكد من تحقيق مستويات الخدمة تحديد اتفاقيات مستوى الخدمة (SLA) المتعلقة بالخدمات المتعاقد عليها والحصول على فهم ممتاز للعقد مسؤول عن تكلفة وجودة الحلول التي تقدمها فرق التسليم الفنية بما المزيد...