وظائف مشرف خدمة العملاء في مصر

To handle and resolve all unstructured and complex customer complaints in an effective and timely manner for Retail Banking. .To maintain courteous, proactive and resolution oriented relationship with all interacting units / departments of the bank in order to ensure complete r المزيد...

الهدف الرئيسي لمدير تقديم الخدمة هو إدارة أداء الخدمات للعملاء على النحو المتفق عليه في العقد والتأكد من تحقيق مستويات الخدمة تحديد اتفاقيات مستوى الخدمة (SLA) المتعلقة بالخدمات المتعاقد عليها والحصول على فهم ممتاز للعقد مسؤول عن تكلفة وجودة الحلول التي تقدمها فرق التسليم الفنية بما المزيد...

Evaluating cost structures and revenue streams. Researching and analyzing business trends and preparing financial forecasts. Preparing budget reports and financial statements in accordance with professional and regulatory standards. Performing risk modeling and quantifying result المزيد...

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve المزيد...

Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs, and preparing con المزيد...

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque المزيد...

Financial Reporting 1- Ensure local payment accuracy recording in accordance with PepsiCo P2P policies and US GAAP 2- Lead IBM team financial deliverables in AP from a technical perspective and meet reporting requirements as per agreed DTP (Desktop Procedures) 3- Support GRIR aging in المزيد...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man المزيد...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man المزيد...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man المزيد...

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is المزيد...

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is المزيد...

Develop and steer corrective measures throughout the year to ensure achievement of annual targets. Communicate and anchor goals for all define measures within the parts department and ensure implementation. Develop and analyze loss of sale tracking report. المزيد...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man المزيد...

Primary customer contact for Order Intake and follow up.Being the Interface between customer & logistics service providers (including warehouse & transportation arrangements & communication)Handling logistics customer inquiries (orders claims deliveries).Orders on Hand man المزيد...

Your Job Reporting to the Customer Operations and Transformation Manager for EMEA you will manage a team of four Subject Matter Experts. Your main focus will be on identifying and implementing process improvements for Customer Services and Sales across Europe. The role is based at Glo المزيد...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Role Summary:We are seeking a highly motivated and experienced Consultant to join our Sales and Customer Insights team. As a consultant, you will be responsible for delivering actionable insights to our clients that will help them improve their processes by data-driven decisions. You المزيد...

To provide customer site and internal service and commercial support to the existing JC client base target clients and the external sales team through consistently high level of mechanical expertise highly responsive feedback and outstanding level of client service.Responsibilities:Pr المزيد...