وظائف خدمة العملاء في مصر

Preparing a customer database and updating it Develop executive plans to achieve the company’s goals. Providing creative suggestions to improve the level of service. Building a successful business relationship with customers. Develop solutions to existing or expected المزيد...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie المزيد...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected المزيد...

Receive service requests from clients Create cases in different call management systems depending on products Verify entitlement (Eligibility of support ) Part Ordering exception handling Schedule Exception handling ( Assigning resources for onsite activities ) Manage Business المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Who are WebBedsWebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazin المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

استقبال العملاء و توجيههم داخل أقسام المتجر تشجيع العملاء على الشراء و زيادة رغبتهم الشرائية تقديم معلومات دقيقة مثل مميزات المنتج ، والأسعار وخدمات ما بعد البيع التجاوب مع العملاء فيما يخص المنتجات والخدمات اظهار المقارنات بين الأسعار والمميزات الاضافية للمنتجات إعداد وتجهيز العروض ا المزيد...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management المزيد...

مساعد أول لخدمة العملاء في سلسلة التوريد المسؤوليات إنشاء خطط الإنتاج وضمان تسليم خطة توريد التصنيع المُحسّنة عبر المواقع والتي يمكن جدولتها للحفاظ على المخزون المستهدف لجميع المنتجات لتقديم الخدمة إلى وحدات الأعمال. إنشاء خطط إنتاج ذات قدرة محدودة ضمن أفق التخطيط ومراجعة خطط جدول المزيد...

Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. Provide the best level of services and support to the segment of VIP customers. Support the Senior Client Relationship Manager in providing and المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Analyze consumer sales and inventory analysis, and propose orders based on stock analysis. Request a proposed order approval by Customer in case of CMI. Update orders in the system based on order change request from customers. Capture order in the system (standard and promotion المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

NOK HC is hiring call center representatives and Telesales agents on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Leve المزيد...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...